You can reserve your tickets for the date and time of your choice.
All tickets purchased online, including prepaid tickets (without a date), are non-refundable, non-exchangeable, and non-transferable.
Prepaid tickets allow you to choose the date of your visit at a later time. Please note that a prepaid ticket does not constitute a reservation. You must complete your reservation using the code received by email before your visit.
Reservation changes
You can change the date and time of your visit at no extra cost, subject to availability.
In the event of closure due to adverse weather conditions (heavy rain or heat wave), a new date will be offered at no charge. No administrative fees will be applied in the event of complete cancellation by the park.
Refunds
All sales are final and no refunds will be given.